Onyx Coquille Box
Sophie Buhai

Made to Order Process

If your size is not available, we may be able to assist with having a piece made to order, or resizing. The lead time for made to order is specific to each piece.

Tax Free Shopping

If you are planning to travel internationally for business or personal reasons, Simon James is happy to be able to offer tax free shopping on your next jewellery or fashion purchase. The process is simple, easy and best of all, tax free.

Available on purchases over $2000 in value, for international travel occurring within 3 months of the purchase date. We offer tax free shopping for travel departing from Auckland, Wellington, Christchurch and Queenstown Airports. If you would like to take advantage of this service, please contact us using the link below or speak to us in store.

Layby

We are able to offer 6-months layby terms on Jessica McCormack Jewellery, with the exception of Tax Free purchases.

Get in touch to discuss any of these options further.

Collection from our locations - Free

Same Day Delivery to inner Auckland suburbs - $8
Available for orders placed by 1pm

Jessica McCormack:
New Zealand - Free
Australia - Free
Rest of World - Free over $2000 spend / or $30

Sophie Buhai:
New Zealand - Free
Australia - Free over $2000 spend / or $20
Rest of World - Free over $2000 spend / or $30


All jewellery is sent with tracked & expedited services. We are pleased to offer complimentary shipping on all Jessica McCormack purchases within New Zealand & Australia.

For international orders tax will be automatically removed from the price of your item at checkout. Taxes and duties will be determined by the respective customs office and may vary from country to country. 

RETURNS
You may return or exchange any full priced product within 14 days of receipt of your original purchase. Please email us as soon as possible to let us know you will be returning your order at hello@simonjames.co.nz. Please click here for our full returns policy and process.