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Established & Sons
Lighthouse
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Furniture Order Process
When your order is placed, we will review and be in touch if there are any changes to the noted lead time, such as fabric availability or orders placed after Christmas manufacturing deadlines. Otherwise you will receive a confirmation of your order and we will touch base closer to completion to arrange collection or delivery.
If you have any questions about ordering Furniture & Lighting online, or if you would prefer to place orders over the phone or at our Auckland showroom, please contact us on 09 3777 5556 or info@simonjames.co.nz or view our FAQs.
Sustainability
Designer Profile
Ronan and Erwan Bouroullec, born 1971 and 1976, respectively, in Quimper, France, studied at the École Nationale des Arts Décoratifs in Paris and at the École des Beaux-Arts in Cergy-Pontoise. Ronan began independent design work immediately after completing his studies, while his brother, who was still in school, assisted him.
Since 1999 both brothers have worked together as joint partners in their own Paris-based design studio. Their work ranges from small utilitarian objects to architectural projects. In addition to the design of domestic and office furniture, vases, porcelain dishware, jewellery and diverse home accessories, a primary focus of their work is the design and organisation of interior space.
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Sizing
Alternatively, our jewellery experts are here to help. Speak with an expert or pop into one of our stores and we will measure you on the spot.
Shipping and Returns
Made to order or imported products are made to your unique requirements and cannot be cancelled after one business day from placing the order.
In stock product can be returned within 14 days, for a credit or exchange. Please choose carefully as we do not refund for change of mind. Products must be returned unused, with all original packaging and we reserve the right to refuse a return if the product does not meet our requirements.
Return shipping costs are the responsibility of the purchaser, unless the products received were damaged/faulty.
We ship furniture and lighting orders nationwide within New Zealand. These are either shipped with a selected courier or fragile freight carrier, with the pricing dependent on the location, size and weight of the item/s. The total freight will be calculated at checkout for your order. We reserve the right to apply additional charges for rural, low service or difficult access.
We offer free collection from our Auckland Warehouse in Eden Terrace on Monday-Friday. Saturday collection of smaller items can be pre-arranged before end of day Thursday via our Furniture & Lighting Showroom.
All sale purchases are final and not eligible for return or exchange. All sale goods are sold in as-new condition, however please note packaging may show signs of light wear.
Sale purchases are online only, stock will not be available at our retail locations.
Sale purchases will be dispatched in chronological order. Please allow 3-5 days for dispatch at this busy time, and then standard shipping timeframes will apply. Same day shipping is not available for sale items. Freight for oversized or large items, domestic or international, may incur additional charges. This will be invoiced to you and must be paid before the goods are dispatched.