Section

Trade Portal Access

The client portal gives you access to the following:


- Place orders 

- View and apply trade pricing to your client jobs, and to your own personal orders.

- Download product related information - data sheets, technical specifications and 3D files.

- Create and share projects of product specifications with clients or colleagues via the My Selection wishlist.

- View order history and track current orders.

- Explore featured commercial and residential projects.

- 24/7 accessibility.

- Make personal purchases using your trade discount. 

- Use your trade discounts on homewares, accessories, fashion, beauty, jewellery, furniture, lighting and rugs.

- Apply your trade discount whether you shop in person at one of our stores, or when you shop online.

NB: In order to view trade pricing, you must be logged in and view each product via the product's page. You may find some products, which are more complex and require various components, do not have pricing listed. We welcome you to continue to contact us at any time for enquiries – our team are aways happy to help

Please view our short instructional video for a guide on how to navigate your exclusive trade account

Watch video here
Section

Trade Ordering Information

Ready to Ship / In Stock Items

Our 'Ready to Ship' section under 'Furniture and Lighting' specifies stock items available for immediate dispatch.

We also hold a larger selection of in stock upholstery items, please enquire further on stock availability based on the products you require. We can also sell upholstery items from our showroom display (at the discretion of the sales team.)

Explore our Ready to Ship.

Lead Times

Our standard lead times for Simon James, Resident and Nonn products that we produce in Auckland are as follows:


Sofas
- 8-10 weeks from receiving upholstery

Chairs - 4-6 weeks from receiving upholstery

Cabinetry and Tables - 8-10 weeks

All international brand/suppliers lead times range from 18-26 weeks.

Please get in touch if you have any questions regarding the trade portal or if you have any enquiries. We look forward to working with you.

Section

Points of Contact

Residential / Furniture & Lighting

Kallen Isaac-Szymanik
kallen@simonjames.co.nz


Commercial / Furniture & Lighting

Lucy Backley
lucy@simonjames.co.nz


Homewares & Accessories

Zoe O'Neill
zoe@simonjames.co.nz